Tungsten Paperport 14 Professional - Download
• License: For 1 PC (+ 1 secondary installation authorized for the same user)
• Operating Systems: Windows 10, Windows 8.1 or Windows 7 SP1 (not compatible with Mac)
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EASY RETURNS
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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Tungsten PaperPort Professional | Document Management
Tungsten PaperPort Professional 14 | Enterprise Document Management
Take Your Document Management Beyond the Desktop
Tungsten PaperPort Professional 14 is the ultimate solution for professionals and organizations looking to eliminate paper clutter and streamline digital workflows. Unlike the Standard version, the Professional edition is engineered for the high-volume needs of legal, medical, and corporate offices, offering advanced tools for network-wide document sharing, secure file management, and mobile access.
Professional vs. Standard: Key Advantages
| Feature | PaperPort Professional 14 | Business Benefit |
| MPN | ESN-F309Z-W00-14.0 | Verified professional license. |
| Cloud Connectivity | Cloud Connector & Gladinet integration | Seamlessly sync with 20+ services like Google Drive, Dropbox, and Evernote. |
| Advanced Security | PDF Passwords & 256-bit Encryption | Ensures compliance with government regulations for data privacy. |
| FormTyper® | Automatic Form Conversion | Instantly turns scanned paper forms into fillable, digital PDF forms. |
| Network Access | Shared Folder Support | Route documents from MFPs and digital copiers across your entire network. |
| Document Assembly | Split Desktop & Page Thumbnails | Drag-and-drop pages from Word, Excel, or scans to create custom PDF files. |
Frequently Asked Questions
How does PaperPort Professional 14 improve my search capabilities?
The software utilizes All-in-One Search combined with industry-leading OCR technology. This means the AI search engines on your PC can "read" the text inside your scanned documents, allowing you to find files by typing keywords or phrases found within the pages, rather than just searching by filename.
Can I manage forms with this version?
Yes. The exclusive FormTyper® feature automatically recognizes lines and fields on a scanned paper form, allowing you to fill them out digitally, save them as PDFs, and email them without ever using a pen.
What are the minimum system requirements for the Professional edition?
This software is compatible with Windows 11, 10, 8.1, and 7. It requires an Intel Pentium 4 or newer CPU, at least 1 GB of RAM, and 700 MB of free hard disk space.
Why Source from ITFactory.ca?
As a specialized software provider, ITFactory.ca ensures you receive authentic Tungsten (formerly Kofax) licenses with instant digital fulfillment. Empower your workforce with PaperPort Professional 14 and experience a modern, paperless office today.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





