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Description
Professional Dictation Microphone Push Button — USB Dragon + Nuance Compatible
Studio-quality dictation from Philips — decoupled free-floating microphone, motion sensor auto-mute, touch navigation, antimicrobial housing, and seamless integration with Dragon and leading speech recognition software.
The Philips SpeechMike Premium Touch SMP3700 is the benchmark professional dictation microphone for healthcare, legal, and enterprise users who demand the highest possible speech recognition accuracy. Its free-floating decoupled microphone capsule — a technique borrowed from studio recording — is physically isolated from the device housing, eliminating virtually all background, touch, click, and structure-borne noise from recordings. The result is cleaner audio input and more accurate output from any speech recognition engine, including Dragon by Nuance, SpeechExec, and leading hospital information systems.
The SMP3700 uses push-button operation — the preferred control mode for users who want tactile confirmation of each function. The SMP3710 model uses a slide-switch instead — also available at ITFactory.ca. Available at ITFactory.ca — Canada's trusted source for Philips dictation and speech recognition solutions.
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Why Decoupled Microphone Design Matters for Speech Recognition In a standard USB microphone, the capsule is mounted directly to the device housing — meaning every time you press a button, set the device down, or touch the housing, that vibration is transmitted directly to the microphone and recorded as noise. This degrades audio quality and reduces speech recognition accuracy. The SMP3700's microphone capsule is physically isolated from the housing using a free-floating decoupled mount — borrowed from professional studio microphone design. Button presses, handling noise, clicks, and surface vibrations are absorbed by the isolation mount before they reach the capsule. The audio that reaches your speech recognition software is pure voice — which is why the SMP3700 consistently delivers higher recognition accuracy than standard USB microphones. |
Key Features
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Decoupled Free-Floating Microphone Capsule |
Hexagonal Metal Grille — 3x More Sound |
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Integrated Pop Filter |
Motion Sensor Auto-Mute |
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Touch Sensor Navigation |
Push-Button Operation (SMP3700) |
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Dragon and Speech Recognition Optimized |
Antimicrobial Housing |
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Large Speaker for Playback |
Virtual Environment Compatible |
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Backwards Compatible — No Reinstallation Required |
Ergonomic Hand-Fit Design |
Who Is This For?
The SMP3700 is the standard professional dictation microphone for clinicians, radiologists, lawyers, and enterprise users who rely on speech recognition software for documentation. It is the right choice for any environment where dictation accuracy directly impacts productivity — and where a standard USB headset or desktop microphone is not sufficient for professional speech recognition use.
Physicians and clinical documentation Radiologists and PACS/RIS workflows Legal professionals and law firms Dragon by Nuance users IT departments deploying Citrix/VDI environments Enterprise SpeechMike fleet upgrades
Technical Specifications
| Brand | Philips |
| Model | SpeechMike Premium Touch — Push Button |
| Part Number | SMP3700 |
| Operation Mode | Push button (slide-switch version: SMP3710) |
| Microphone Type | Decoupled free-floating capsule — studio-quality |
| Noise Reduction | Built-in noise reduction filter + integrated pop filter (fleece) |
| Grille | Metal — hexagonal openings (3x more sound than predecessor) |
| Motion Sensor | Yes — auto-mutes when set down, unmutes on pickup |
| Navigation | Touch sensor (no mechanical trackball) |
| Playback Speaker | Extra-large integrated speaker |
| Housing | Antimicrobial |
| Interface | USB |
| OS Compatibility | Windows, macOS |
| Virtual Environments | Citrix, VMware, Hyper-V |
| Speech Recognition | Dragon by Nuance, Philips SpeechExec, HIS, RIS, PACS, and compatible platforms |
| Configuration Software | Philips SpeechControl hardware management tool |
| Backwards Compatibility | Yes — upgrade from previous SpeechMike without reinstalling software |
| Sold by | ITFactory.ca — authorized Philips dictation reseller |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for Philips dictation solutions and professional audio technology, serving healthcare, legal, and enterprise customers across the country.
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Frequently Asked Questions
What is the difference between the SMP3700 and SMP3710?
The SMP3700 uses push-button operation — four programmable buttons that click when pressed, giving tactile confirmation of each action. The SMP3710 uses a slide-switch instead of push buttons, where a physical slider moves between record, stop, and play positions. The microphone quality, decoupled capsule design, motion sensor, touch navigation, and all other features are identical. Push-button (SMP3700) is the more popular choice among healthcare professionals. Slide-switch (SMP3710) is preferred by users who have trained muscle memory from older slide-switch dictation devices. Both are available at ITFactory.ca.
Will it work with Dragon by Nuance?
Yes. The Philips SpeechMike Premium Touch is seamlessly integrated with Dragon by Nuance (Dragon Professional and Dragon Medical) and is optimized for the highest possible Dragon recognition accuracy. The decoupled microphone capsule delivers cleaner audio input than standard USB microphones or headsets, which directly improves Dragon's word error rate. The programmable buttons can be mapped to Dragon commands for hands-free dictation control.
Does it work in Citrix and virtual desktop environments?
Yes. The SMP3700 is fully compatible with Citrix, VMware, and Hyper-V virtual desktop environments — a key requirement for enterprise and healthcare IT deployments where clinical workstations run in virtualized infrastructure. Configuration and button mapping in VDI environments is managed through Philips SpeechControl software.
Can I upgrade from an older SpeechMike without reinstalling software?
Yes. The SMP3700 is backwards compatible with all previous SpeechMike models — users can replace an older device with the SMP3700 without reinstalling speech recognition software or reconfiguring their dictation environment. For IT departments managing multi-user SpeechMike deployments, the existing SDK and integration configurations remain valid with no implementation changes required.
Why does microphone quality affect speech recognition accuracy?
Speech recognition engines like Dragon analyze the audio waveform of recorded speech to identify words. Any noise in the recording — button clicks, handling noise, background sounds, pop distortions — appears in the waveform alongside the voice and can cause misrecognitions. The SMP3700's decoupled capsule, built-in noise reduction filter, and pop filter work together to deliver a clean voice signal with minimal noise — giving the recognition engine the highest-quality input possible, which directly reduces word error rates and correction time.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





