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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
MOTOTRBO Business Radio UHF Analog — 16 Channels MIL-SPEC + IP54
The direct replacement for the CP185 — a no-frills MOTOTRBO UHF business radio with 4 watts, 16 programmable channels, no display or keypad to complicate things, and 10.7-hour battery life.
The Motorola CP100D-AU is the current-generation MOTOTRBO entry-level UHF business radio, designed as the direct successor to the long-running CP185. It transmits at up to 4 watts across the 403–480 MHz UHF frequency band on up to 16 programmable channels — with no display and no keypad, making it simple enough for any team member to operate from day one. Programmed channels and privacy codes are set via Motorola Customer Programming Software (CPS) by a Motorola dealer, and from that point the radio has nothing for staff to misconfigure. IP54 rated, MIL-SPEC 810 tested, and backed by a 2-year warranty.
This is the analog-only variant (suffix -AU). It operates on UHF business-licensed frequencies and is compatible with the full range of existing CP-series 2-pin accessories. Available at ITFactory.ca — Canada's trusted source for Motorola two-way radio solutions.
What Is Included
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CP100D-AU UHF Analog Radio 16-channel, 4-watt UHF radio with no display or keypad, and standard 2-pin (M1) accessory connector. |
PMNN4476 Li-Ion Battery (1,750 mAh) Standard 1,750 mAh Li-Ion battery providing up to 10.7 hours of talk time. High-capacity PMNN4080 (2,150 mAh) available separately at ITFactory.ca. |
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UHF Antenna Standard UHF whip antenna for the 403–480 MHz band. |
Belt Clip Standard spring-loaded belt clip for carry at the hip. |
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Single-Unit Desktop Charger Drop-in desktop charging cradle with AC adapter for single-radio charging. |
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Key Features
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No Display, No Keypad — Maximum Simplicity |
4 Watts UHF — Up to 375,000 sq ft Indoor Coverage |
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16 Programmable Channels |
10.7-Hour Battery Life |
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MIL-SPEC 810 and IP54 Durability |
Hi/Lo Power — 1W or 4W Selectable |
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Voice Announcement |
2-Pin (M1) Accessory Connector |
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MOTOTRBO Platform — Upgradeable Path to Digital |
2-Year Manufacturer Warranty |
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Compatible Accessories Available at ITFactory.ca The CP100D-AU uses the standard Motorola 2-pin (M1) accessory connector and the PMNN4476 battery — the same accessories as the CP185 and most CP-series radios. The following accessories from ITFactory.ca are directly compatible:
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Who Is This For?
The CP100D-AU is for businesses that need a reliable, durable, no-nonsense UHF business radio at an accessible price — and want the security of Motorola's commercial platform without paying for digital features they don't currently need. It is the natural replacement for organizations running CP185 fleets, and the right starting point for new deployments where analog communication is sufficient.
Retail and hospitality operations Warehouses and distribution centres Construction and facilities management Security teams and loss prevention CP185 fleet replacements Events and venue operations
Technical Specifications
| Brand | Motorola Solutions |
| Model | CP100D-AU (MOTOTRBO CP100D — UHF Analog) |
| SKU | AAH87YDC9JC2AN |
| Replaces | Motorola CP185 |
| Radio Type | UHF Analog — licensed business frequencies |
| Frequency Band | UHF 403–480 MHz |
| Output Power | 1W / 4W selectable |
| Channels | 16 programmable channels |
| Display | None — no display or keypad |
| Voice Announcement | Yes — channel number/name |
| Battery (included) | PMNN4476 Li-Ion 1,750 mAh — up to 10.7 hours talk time |
| Indoor Coverage | Up to 375,000 sq ft / 20 floors |
| Durability | MIL-STD-810 + IP54 |
| Accessory Connector | 2-pin (M1) — standard Motorola commercial connector |
| Digital Capable | No — analog only (-AU variant). See CP100D-U for digital/analog. |
| Licence (Canada) | ISED Radio Authorization recommended for commercial use — radio functions without one |
| Warranty | 2-year manufacturer warranty |
| Sold by | ITFactory.ca — authorized Motorola reseller |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for Motorola two-way radio solutions, serving businesses and organizations across the country. Every product we sell is genuine and backed by our team.
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Frequently Asked Questions
What is the difference between the CP100D-AU and the CP100D-U?
The CP100D-AU (this radio, SKU AAH87YDC9JC2AN) is the analog-only variant — it operates on UHF analog frequencies only. The CP100D-U is the digital-capable variant — it supports both analog and DMR digital operation, offering 35% longer talk time in digital mode, doubled channel capacity via TDMA, and superior audio quality at range. Both radios are physically identical and use the same accessories. If your organization may need digital capability in the future, the CP100D-U provides a path to migrate without replacing the hardware.
Is it compatible with my existing CP185 accessories?
Yes. The CP100D-AU uses the standard Motorola 2-pin (M1) accessory connector — the same connector used on the CP185, CP200, and most Motorola commercial portables. Existing CP185 remote speaker microphones, surveillance earpieces, and other 2-pin accessories are directly compatible. The PMNN4476 battery used in this radio is also compatible with the CP185. ITFactory.ca carries a full range of compatible accessories including the PMNN4476 replacement battery, PMNN4080 high-capacity battery, PMMN4013 remote speaker microphone, and PMLN6530 surveillance earpiece kit.
Will it communicate with my existing CP185 radios?
Yes — when programmed to the same UHF frequencies and privacy codes, the CP100D-AU communicates directly with CP185 radios and any other UHF analog radio programmed to matching channels. This makes it straightforward to integrate into an existing CP185 fleet as a replacement or addition, or to replace the fleet gradually over time without disrupting communication.
Does it need to be programmed before use?
Yes. The CP100D-AU requires programming via Motorola Customer Programming Software (CPS) to configure channel frequencies, privacy codes, and other settings before it can communicate with your fleet. Programming requires a PC and a programming cable. Businesses without in-house programming capability should work with an authorized Motorola dealer to have channels configured before deployment.
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A Note on Licensing for Commercial Use in Canada The CP100D-AU operates on UHF frequencies regulated by ISED (Innovation, Science and Economic Development Canada). Under federal regulations, a Radio Authorization is technically required for commercial use. That said, the radio will function without a licence in place — many businesses use them informally or while their application is being processed. For larger teams and ongoing commercial deployments, obtaining a Radio Authorization is recommended to remain compliant and to protect your assigned frequencies. Applications are submitted at ised.canada.ca under Spectrum Management and Telecommunications. The process involves selecting your UHF frequency band, providing business details, and paying a modest annual fee. Licensed operation grants access to dedicated UHF business frequencies with less interference and clearer audio than consumer FRS channels. |
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





