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Note:For Quebec residents: See the Availability Guarantee disclosure in the Quebec Consumer Protection Act (Bill 29) section below.
Description
Business UHF Radio 8 Channels — 18-Hour Battery MIL-SPEC 810 + IP54
The most compact and lightweight business radio on the market — designed for retail, hospitality, restaurants, and healthcare staff who need discreet, all-day communication without a traditional radio's bulk.
The Motorola CLP1083e is a purpose-built business two-way radio designed for the industries where team communication matters most: retail, restaurants, hotels, offices, and assisted living facilities. It weighs just 95 grams with the battery attached — light enough that front-of-house staff barely notice they are wearing one — yet it delivers up to 18 hours of battery life, 8 programmable UHF channels, MIL-SPEC 810 and IP54 durability, and Motorola's Smart Status Glow Ring for at-a-glance status checking without looking away from customers.
The CLP1083e is the Canadian model — it operates on UHF business frequencies unique to Canada. The equivalent US model is the CLP1080e, which operates on different frequencies and is not interchangeable. Available at ITFactory.ca — Canada's trusted source for Motorola two-way radio solutions.
What Is Included
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CLP1083e UHF 8-Channel Radio Full radio with embedded antenna, Smart Status Glow Ring, large central PTT button, and antimicrobial housing. |
HKNN4013A Li-Ion Battery (1800 mAh) Standard Li-Ion rechargeable battery providing up to 18 hours of talk time per charge. |
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HKPN4008 Single-Unit Charging Tray and Adapter Desktop charging tray with AC adapter for single-radio charging at a workstation or back office. |
PMLN8077 Swivel Earpiece with In-Line PTT Mic Discreet swivel earpiece with a push-to-talk microphone on the cable — essential for front-of-house staff who need hands-free communication without a shoulder-mounted microphone. |
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Belt Clip Standard belt clip for carrying the radio discreetly at the hip. |
2-Year Manufacturer Warranty Motorola's standard 2-year warranty for the CLP series. |
Key Features
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Most Compact and Lightweight Business Radio |
Smart Status Glow Ring |
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Up to 18 Hours Battery Life |
8 Programmable UHF Channels |
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Voice Guided Navigation |
Escalate Call |
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MIL-SPEC 810 and IP54 Durability |
Antimicrobial Housing |
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VOX Hands-Free Operation |
Scan and Monitor Mode |
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Mute Option and 15 Volume Levels |
Large Central PTT Button |
Who Is This For?
The CLP1083e is built for businesses where staff appearance and customer experience are a priority — and where the bulky, utilitarian look of a traditional business radio is a poor fit. It is the radio of choice for retail chains, hotels, restaurants, cafes, casinos, and assisted living facilities that need professional-grade communication in a package that does not look out of place on the floor.
Retail stores and department stores Restaurants and quick service operations Hotels and hospitality venues Nursing homes and assisted living facilities Office buildings and corporate campuses Casinos and entertainment venues
Technical Specifications
| Brand | Motorola Solutions |
| Model | CLP1083e (Canadian model — CLP1080e in USA) |
| Radio Type | UHF analog — licensed business frequencies |
| Output Power | 1 Watt |
| Channels | 8 programmable UHF channels |
| Privacy Codes | 219 CTCSS/DCS codes |
| Battery | HKNN4013A Li-Ion 1800 mAh — up to 18 hours |
| Weight (with battery) | Approx. 95g (3.35 oz) |
| Antenna | Embedded (no external stub) |
| Display | Smart Status Glow Ring (no screen) |
| VOX | Yes — adjustable sensitivity |
| Voice Navigation | Yes — customizable voice prompts via CPS |
| Escalate Call | Yes |
| Call Tones | 6 |
| Volume Levels | 15 |
| Scan / Monitor | Yes / Yes |
| Durability | MIL-STD-810 + IP54 (dust and splash resistant) |
| Housing | Antimicrobial |
| Programming | Customer Programming Software (CPS) — PC required |
| Licence (Canada) | ISED Radio Authorization recommended for commercial use — radios function without one |
| Warranty | 2-year manufacturer warranty |
| Sold by | ITFactory.ca — Canadian authorized Motorola reseller |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for Motorola two-way radio solutions, serving businesses and organizations across the country. Every product we sell is genuine and backed by our team.
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Frequently Asked Questions
What is the difference between the CLP1083e and a standard business radio like the CP185?
The CLP1083e is designed specifically for customer-facing environments where appearance and discretion matter. Its embedded antenna, compact form factor, Smart Status Glow Ring, antimicrobial housing, and included earpiece make it ideal for retail, hospitality, and healthcare staff. The CP185 and similar radios are more traditional in form — with an external antenna, larger body, and more robust feature sets suited to field operations, construction, security, and industrial use. If your team is customer-facing and appearance is a priority, the CLP1083e is the better fit.
Are the batteries from older CLP models compatible?
No. The CLP1083e uses a slightly larger battery size than older CLP series models, and batteries and belt clips are not interchangeable with previous generations. The HKNN4013A battery is specific to the current CLP1083e. Replacement batteries and accessories designed for the CLP1083e are available at ITFactory.ca.
What does the Smart Status Glow Ring show?
The LED ring surrounding the PTT button communicates several status indicators through colour and flash patterns: active channel, whether the radio is transmitting or receiving, scan mode activity, current volume level, and battery charge level. Staff can check the radio's status instantly without looking away from a customer, removing a screen display from the design entirely and reducing distraction during use.
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A Note on Licensing for Commercial Use in Canada The CLP1083e operates on UHF frequencies regulated by ISED (Innovation, Science and Economic Development Canada). Under federal regulations, a Radio Authorization is technically required for commercial use. That said, the radios will function without a licence in place — many businesses use them informally or while their application is being processed. For larger teams and ongoing commercial deployments, obtaining a Radio Authorization is recommended to remain compliant and to protect your assigned frequencies. Applications are submitted at ised.canada.ca under Spectrum Management and Telecommunications. The process involves selecting your UHF frequency band, providing business details, and paying a modest annual fee. Licensed operation grants access to dedicated UHF business frequencies with less interference and clearer audio than consumer FRS channels — a meaningful advantage in busy retail and hospitality environments. |
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





