• License: For 1 PC or Mac
- • Includes: Word, Excel, Outlook and PowerPoint
* Note: Office 2024 and earlier versions of Office products cannot be installed on the same computer.
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Description
Microsoft Office 2021 Home and Business — 1 PC or Mac Perpetual — One-Time Purchase
Word, Excel, PowerPoint, Outlook, OneNote, and Teams — the complete classic Office suite for home and business use, purchased once with no subscription required.
*Please ensure you do not have any Office 2024 or 365 related products installed
Microsoft Office Home and Business 2021 is the perpetual-licence edition of the classic Microsoft Office suite for home users and small businesses. Purchase once, install on one PC or Mac, and use indefinitely — no monthly subscription, no renewal, no expiry. It includes Word, Excel, PowerPoint, Outlook, OneNote, and Microsoft Teams, and is the only consumer Office 2021 edition licensed for business use. Delivered as a digital product key by email, activated through your Microsoft account.
Available at ITFactory.ca — Canada's trusted source for Microsoft software. Delivered as a digital download — product key by email.
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Office 2021 vs Microsoft 365 — Which Is Right for You?
Microsoft 365 Personal and Family are also available at ITFactory.ca. If you need the latest features, AI tools, or coverage across multiple devices, Microsoft 365 is the better choice. Office 2021 is the right choice if you prefer a fixed cost and do not need ongoing feature updates. |
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How to Activate Office 2021 Home and Business
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Applications Included
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Microsoft Word — Documents and Writing |
Microsoft Excel — Spreadsheets and Data Analysis |
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Microsoft PowerPoint — Presentations |
Microsoft Outlook — Email, Calendar, and Contacts |
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Microsoft OneNote — Note-Taking |
Microsoft Teams — Meetings and Collaboration |
Key Improvements Over Office 2019
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Excel — XLOOKUP, Dynamic Arrays, LET, XMATCH Major formula additions that replace legacy functions and dramatically simplify complex spreadsheet logic. |
PowerPoint — Record Slide Show with Camera Record narrated presentations with simultaneous camera feed for professional remote delivery. |
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Word — Immersive Reader Line Focus Line Focus in Immersive Reader reduces visual distractions for improved reading and editing concentration. |
Universal — Refreshed Interface and Dark Mode Updated monoline iconography, hex colour picker, improved Draw tab, OpenDocument 1.3 support, and Microsoft Search across all apps. |
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Expanded Cloud Fonts Access to cloud fonts previously exclusive to Microsoft 365 subscriptions — a wider selection for professional document design. |
Mac — Apple Silicon and Dark Mode Native optimization for Apple Silicon Macs and full macOS Dark Mode support across all Office apps. |
Who Is This For?
Office Home and Business 2021 is for home users, freelancers, and small businesses who want the complete classic Office suite — including Outlook for professional email management — with a one-time purchase and no recurring cost. It is the right choice for users who prefer a fixed, predictable licence fee over an annual subscription, and who do not need Microsoft 365's ongoing feature updates, AI tools, or multi-device coverage.
Home users and families Freelancers and self-employed professionals Small businesses with one workstation Users who prefer no subscription Organizations standardizing on Office 2021
System Requirements
| Windows | Windows 10 or Windows 11 (64-bit recommended) |
| macOS | Three most recent versions of macOS (macOS 12 Monterey or later at time of writing) |
| Processor | 1.6GHz or faster, dual-core (Windows); Apple Silicon or Intel (Mac) |
| RAM | 4GB minimum — 8GB recommended |
| Storage | 4GB available disk space |
| Display | 1280 × 768 minimum |
| Internet | Required for installation and activation; optional for offline use afterward |
Product Details
| Publisher | Microsoft Corporation |
| Product | Microsoft Office Home and Business 2021 |
| Licence type | Perpetual — one-time purchase, no subscription required |
| Devices | 1 PC or Mac |
| Users | 1 user |
| Delivery | Digital download — product key by email |
| Apps included | Word, Excel, PowerPoint, Outlook, OneNote, Teams |
| Business use licensed | Yes — Home and Business is the only consumer Office 2021 edition licensed for commercial use |
| Support end date | October 14, 2026 (mainstream support) |
| Feature updates | None — features are fixed at release; security patches only |
| Sold by | ITFactory.ca — authorized Microsoft reseller |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian retailer for Microsoft software, serving home users and businesses across the country. Every licence we sell is genuine and sourced through authorized channels.
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Frequently Asked Questions
Is this the same as Microsoft 365?
No. Office 2021 Home and Business is a perpetual licence — you purchase it once and use it indefinitely on one device. Microsoft 365 is a subscription that renews annually and includes continuous feature updates, AI tools (Copilot), 1TB of OneDrive storage, and coverage across multiple devices. Office 2021's features are fixed at the 2021 release and do not receive new functionality — only security patches. If you want the latest features and AI capabilities, Microsoft 365 Personal or Family (available at ITFactory.ca) is the appropriate choice.
Can I use it for my business?
Yes. Office Home and Business 2021 is specifically licensed for both personal and commercial use — it is the only consumer Office 2021 edition that permits business use. Office Home and Student 2021 is not licensed for commercial purposes. If you are purchasing for a business, Office Home and Business 2021 is the correct edition.
Can I install it on both a Windows PC and a Mac?
No. The Office Home and Business 2021 licence covers one device — either one Windows PC or one Mac, but not both. If you need Office on both platforms, you would need to purchase two licences or consider Microsoft 365 Personal, which allows installation on multiple devices including Windows, Mac, tablet, and phone under a single subscription. Microsoft 365 Personal is available at ITFactory.ca.
Does it include Microsoft Copilot AI features?
No. Microsoft Copilot AI features in Office applications are reserved exclusively for Microsoft 365 subscription holders. Office 2021 perpetual licences do not include Copilot and will not receive it as a future update. If AI writing assistance, data analysis, and presentation generation tools in Office are important to your workflow, Microsoft 365 with a Copilot add-on is the appropriate choice.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.