Microsoft 365 Family with Copilot for 6 Users (1 Year) - Download
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Description
Annual Subscription Up to 6 Users Copilot AI Included
The complete Microsoft Office suite for the whole household — now with Copilot AI, 1 TB of storage per person, and apps on every device.
Microsoft 365 Family gives up to six people their own full Microsoft 365 experience under a single subscription. Each person gets the complete desktop versions of Word, Excel, PowerPoint, Outlook, and OneNote, plus 1 TB of personal OneDrive cloud storage and Copilot AI built into their apps. It's the most cost-effective way for a household or small group to access premium Microsoft productivity tools.
Purchase your genuine annual subscription from ITFactory.ca — Canada's trusted Microsoft software reseller.
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Copilot AI in Microsoft 365 Family
Note: Copilot AI features are available to the subscription owner. Shared users receive full access to all Office apps and OneDrive storage. A monthly AI credit allowance applies. |
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Everything Included — For Each Person
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Microsoft Word |
Microsoft Excel |
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Microsoft PowerPoint |
Microsoft Outlook |
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Microsoft OneNote |
1 TB OneDrive — Per Person |
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Microsoft Defender |
Microsoft Designer |
Who Is This For?
Microsoft 365 Family is the smart choice when more than one person in a household or small group needs Microsoft 365. Each person gets their own independent account, their own 1 TB of storage, and their own app installations — all under one subscription at a much lower cost than buying individually.
Families with students Home offices with multiple users Couples working from home University students sharing a plan Freelancers splitting costs
Product Specifications
| Publisher | Microsoft Corporation |
| Product | Microsoft 365 Family with Copilot |
| License Type | Annual subscription — renews yearly |
| Number of Users | Up to 6 people, each with their own account |
| Devices Per User | Up to 5 PCs or Macs, 5 tablets, 5 smartphones per person |
| Apps Included | Word, Excel, PowerPoint, Outlook, OneNote, Designer, Clipchamp |
| Copilot AI | Available to subscription owner across Word, Excel, PowerPoint, Outlook, OneNote (monthly AI credit allowance applies) |
| Cloud Storage | 1 TB OneDrive per person (up to 6 TB total) |
| Security | Microsoft Defender for all users — virus, ransomware & identity protection |
| Platform Support | Windows, macOS, iOS, Android |
| Always Up to Date | Yes — latest features and security updates included automatically |
| Delivery | Digital — activation code sent by email |
| Sold by | ITFactory.ca — Canadian Microsoft authorized reseller |
Personal vs. Family — Which Is Right for You?
| Microsoft 365 Personal | Microsoft 365 Family | |
| Number of users | 1 | Up to 6 |
| OneDrive storage | 1 TB | 1 TB per person |
| Full Office apps | Yes | Yes — all users |
| Copilot AI | Yes | Subscription owner |
| Microsoft Defender | Yes | Yes — all users |
Why Buy from ITFactory.ca?ITFactory.ca is a trusted Canadian reseller of Microsoft software, serving individuals, families, and businesses across the country. Every license is genuine, delivered fast, and backed by our team.
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Frequently Asked Questions
What is Microsoft 365 Family?
Microsoft 365 Family is an annual subscription that gives up to 6 people their own independent Microsoft 365 account. Each person gets the full Office apps, 1 TB of OneDrive storage, and Microsoft Defender security. The subscription owner also gets access to Copilot AI features across the apps.
Do all 6 users get Copilot AI?
Copilot AI features are available to the subscription owner. The other shared users get full access to all Office apps, 1 TB of OneDrive each, and Microsoft Defender, but do not have Copilot access under this plan. For full Copilot access across all users, consider individual Personal subscriptions or contact ITFactory.ca for business licensing options.
Do all 6 users need to live in the same household?
Microsoft's terms require that all users on a Family plan be members of the same household. Each person uses their own Microsoft account and manages their own files and settings independently.
Is this a subscription? What happens after 12 months?
Yes, Microsoft 365 Family is an annual subscription. After 12 months you can renew to keep full access for all users. If you don't renew, the apps switch to read-only mode — documents can be viewed but not edited until the subscription is renewed.
What devices does it work on?
Microsoft 365 Family works on Windows PCs, Macs, iPhones, iPads, and Android devices. Each user can install the full desktop apps on up to 5 PCs or Macs and use the mobile apps on up to 5 smartphones and 5 tablets. All devices stay in sync through each person's OneDrive.
How do I receive and share the subscription after purchase?
After purchase, you'll receive your Microsoft 365 activation code by email within minutes. Visit microsoft.com/redeem, sign in with your Microsoft account, and enter the code to activate. Once active, you can invite up to 5 additional people to join your Family plan directly from your Microsoft account settings — each person accepts via their own Microsoft account.
Refund Policy
REFUND AND RETURN POLICY
Effective Date: November 12, 2025
Contact: support@itfactory.ca | (888) 313-1124
QUICK SUMMARY
| Product Type | Return Window | Restocking Fee |
|---|---|---|
| Digital Software | Defective only | 0% |
| Physical (Unopened) | 30 days | 0% |
| Physical (Opened) | 30 days | 15% |
| Defective/Wrong Item | 30 days | 0% - FREE return shipping |
| Open Box Items | 7 days (DOA only) | 0% |
| Final Sale Items | NO RETURNS | N/A |
1. DIGITAL PRODUCTS (DOWNLOADABLE SOFTWARE)
Final Sale - Limited Exceptions
Software downloads are final sale once the activation key is sent.
No refunds for: Wrong purchase, changed mind, compatibility issues, or buyer's remorse.
Refunds ONLY if defective:
- Activation key doesn't work after verification
- Software crashes on systems meeting minimum requirements
- Publisher confirms key is invalid or already used
Your Responsibility: Verify system requirements BEFORE purchasing. Once you receive the activation key, the sale is final unless the software is defective.
To request a refund: Email sales@itfactory.ca within 30 days with your order number and detailed description of the issue. We'll troubleshoot with you first.
2. PHYSICAL PRODUCTS
30-Day Returns
Return most physical products within 30 days of delivery.
Restocking Fees
- Defective/Damaged/Wrong Item: 0% + FREE return shipping
- Unopened (Changed Mind): 15%
- Opened/Used (Changed Mind): 25%
Return Requirements
Items must have:
- Original packaging and all accessories
- Intact UPC code/barcode
- No physical damage
- RMA number (obtained before returning)
Cannot Be Returned
- Final Sale items
- Open Box items (except DOA within 7 days)
- Items without original packaging
- Items with removed UPC codes
- Items used for mail-in rebates
3. HOW TO RETURN
Step 1: Get RMA Number
Email support@itfactory.ca with:
- Order number
- Item(s) to return
- Reason for return
- Photos (if defective/damaged)
We'll respond within 1-2 business days with your RMA number and instructions.
Step 2: Ship the Return
- Write RMA number on outside of package
- Include all original packaging and accessories
- Use provided label (if applicable) or ship to:
ITFactory, 4035 St-Ambroise Unit 310, Montreal, QC H4C 2E1 - Keep tracking number
Step 3: Receive Refund
Once we receive and inspect your return (3-5 business days), we'll process your refund. Refunds typically appear in 5-10 business days depending on your bank.
4. DEFECTIVE OR WRONG ITEMS
Contact us immediately at support@itfactory.ca or (888) 313-1124.
We'll provide a prepaid return label and offer a full refund, replacement, or store credit. No restocking fee.
5. EXCHANGES
We don't offer direct exchanges. Return the original item for a refund, then place a new order for the item you want.
6. CANCELLATIONS
- Digital Products: Can cancel if activation key hasn't been sent yet
- Physical Products: Can cancel if order hasn't shipped yet
- Contact us immediately at support@itfactory.ca or (888) 313-1124
7. SPECIAL CIRCUMSTANCES
Order Verification
We may verify orders before processing. If we contact you, please respond within 3 business days or your order will be automatically cancelled and refunded.
Pricing Errors
We reserve the right to cancel orders placed at incorrect prices due to errors. You'll receive a full refund.
Out of Stock
If an item becomes unavailable after ordering, we'll notify you and offer to wait for restock or receive a full refund.
8. MANUFACTURER WARRANTIES
Many products include manufacturer warranties separate from our 30-day return policy. Warranty claims after 30 days should be directed to the manufacturer. We can help facilitate warranty claims when possible.
CONTACT US
Returns & Refunds Department
Email: support@itfactory.ca (fastest response)
Phone: (888) 313-1124
Hours: Monday-Friday, 9:30 AM - 5:30 PM EST
Important: The policy in effect at the time of your purchase applies to your order. We recommend reviewing this policy before each purchase.





